Tia is a Venusian computer memory specialist and employee at Altair Electronic Service & Repair. A challenge-oriented person, Tia loves to approach the abstract problems of why electronic computer systems aren't operating correctly, tracing seemingly-irrational problems back to an I'd-never-have-thought-of-that source and then resolving the issue with a neat bow tied on top. Being friendly and personable, Tia tends to work as the face of Altair Electronics, interacting with customers and helping them work out what's wrong with the equipment they bring in that the Altair team can help bring back to life. While Roflfox is the heart of the team, he can be a bit shy so Tia is happy to handle extracting information and deciphering the flailing descriptions of customer problems that come walking in the shop's front door.
While Tia is happy to handle customer engagement, she's not there to be a receptionist- she's a system diagnostics professional who has a knack for working with the soft half of space-age technology. She speaks the language of error messages, she can tell you what an error means by reading its debugging number and tell you which company developed the software based on the format of those codes. Tia works with a lot of personal wearable technology in-shop but she frequently takes house calls out to the Dockyards or Old Titan Station in order to manage a sick starship's network and databases. She put a portable diagnostics rig together herself; a wearable computer with holoscreen projection support she can use to capture system states in order to emulate and run test solutions without risking making a delicate problem even worse. Her System State Flash Modulator lets her move all around a starship or a busy workshop while keeping her current task ready at her hip.
As one would expect, just like Roflfox and his after-hours hacking sessions, Tia likewise uses Altair Electronics as a day-time front for her own less-than-legal pursuits. Tia's focus is on cracking open systems security on corporate-owned interfaces used by everyday starfarers, recording how they work and documenting what their vulnerabilities are. She loves to capture systems architecture on things like bank credit and train ticket terminals, and has developed a way to flash fake value onto a Titan Rail Pass that doesn't throw up a flag when you tap into a train station- she's waged a battle of escalation with the Titan Rail administration to keep pace with attempts to lock out or obsolete her methods. Life is difficult, and it's not much easier in space; meaningful aide for regular people can often come in the form of just scratching one little nickel-and-dime nuisance off your mental stack and carry about your day. Sometimes you just need to use a public comms booth to call your home planet and say hi to your mom, you don't have to pay those exorbitant fees to stay in touch like that! Tia will work out how the comms booths function and find a way to make it accept your call for free, digging out the signals it sends to confirm payment and simulating that signal herself. The telecomms corps will survive just fine without your credits, and mama deserves to hear from you!
The largest of Tia's personal projects is her Job Cart Archive. Horizon Androids have a fairly unique problem to deal with, in that they need company-made databases structured in a specific way on proprietary boards inside physical cartridges with limited stock and distribution in order to develop their skillsets. It sucks having to hunt down rare Job Carts, but thankfully Tia and the Altair Electronics team are here to be Prometheus and bring the fire of skillsets to hard-earning Horizon droids. Tia's System State Flash Modulator is a perfect tool for dumping ROMs, so she's dedicated herself to building an archive of Horizon Job Carts for her Android friends to make use of. There's a few bootleggers out there hocking middling-quality Job Carts, but thanks to Tia there's one more reputable outfit making real-deal carts accessible to the average Android.
Tia's Job Cart operation has two branches connecting to Altair Electronics. On the one branch she needs boards fabricated that she can flash with Job Cart ROMs to sell cheap as she can, so she works with Min-Jeong of all people to make that happen. Min-Jeong has a mixed reputation among technology enthusiasts but if there's one thing she does really well it's keep her head down and elude security. Min-Jeong knows a few guys who have fabrication workshops set up so when Tia needs blank carts she can pull favors and run some prints in their shops and disappear into the night again, never relying on a single source to print her wares. The other branch is Tia needs original Horizon carts in order to dump their ROMs and add to her archive, and that branch can be a little trickier to manage.
Tia is always looking out for reports on Horizon cart shipments or organic collectors who like to build rare collections of these things for some reason, or just any indication that rare carts are ripe for the picking, and she needs teams who are professional enough to do that picking without drawing an undue amount of attention to themselves. She uses Red Raven occasionally, since she knows them through Roflfox, but they have a pretty full dance card sometimes so they might not be available for a job. The Timberwolf crew are good for moving stolen product but someone's gotta do the stealing first, and outfits like that are surprisingly hard to come by. Gung-ho dynamos are an instant rejection; a professional outfit needs to be discrete and as close to non-violent as possible. Once she dumps the ROMs she needs they can put the carts back where they found them, what's important is that nothing jeopardizes the Job Cart library or brings too much heat down on Altair- there's too many Horizon droids to risk blowing the whole op on a band of reckless thieves. Smash-and-grab bandits need not apply.